Frequently Asked Questions

Biottqellis Ltd. is a reputable company specializing in health and wellness products. We offer a diverse range of high-quality supplements and skincare solutions, meticulously formulated to support men's health and women's skincare needs. Our product line includes everything from essential vitamins and minerals to advanced anti-aging serums and specialized treatments, all designed with your well-being in mind. We are committed to using premium ingredients and scientific research to deliver effective and safe solutions for our customers.

Placing an order with Biottqellis Ltd. is simple and secure. Browse our product categories for Men's Health and Women's Skincare. Once you find the products you wish to purchase, add them to your Shopping Cart. When you are ready to complete your purchase, proceed to the Checkout page, where you will provide your shipping and payment information. We accept various payment methods for your convenience, including major credit cards. You'll receive a confirmation email once your order is successfully placed.

We strive to process and ship all orders promptly. Our standard delivery times vary depending on your location, but most orders within the UK are delivered within 3-5 business days. International shipping options are also available, with delivery times ranging from 7-14 business days. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor its progress. Please note that customs delays may affect international shipments. For more detailed information, please refer to our Terms & Conditions.

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return eligible products within 30 days of receipt for a full refund or exchange. Products must be unopened, unused, and in their original packaging. Certain items, such as personalized products or those marked as final sale, may not be eligible for return. To initiate a return, please contact our customer service team. Detailed information about our return process can be found in our Terms & Conditions.

Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at [email protected] or by phone at +44 20 7946 0958 during our business hours: Monday-Friday: 9:00-17:00, Saturday: 10:00-14:00. You can also visit our Contact Us page for more options, including an online contact form. We aim to respond to all inquiries within 24-48 business hours.

Yes, Biottqellis Ltd. proudly offers international shipping to many countries worldwide. Shipping costs and delivery times for international orders will vary based on the destination and the chosen shipping method. Please note that customers are responsible for any customs duties, taxes, or import fees levied by their country. We recommend checking with your local customs office for more information before placing an international order. All international shipping details are outlined in our Terms & Conditions.

At Biottqellis Ltd., we are committed to ethical practices and responsible product development. We firmly state that none of our products are tested on animals. We believe in cruelty-free beauty and health solutions and ensure that all our ingredients and finished products adhere to strict ethical guidelines. Our commitment extends to sourcing ingredients from suppliers who also uphold these values.

To stay up-to-date with the latest news, new product launches, exclusive promotions, and insightful articles from Biottqellis Ltd., we encourage you to subscribe to our newsletter. You can typically find the subscription option at the bottom of our homepage. Additionally, follow us on our social media channels (Facebook, Instagram, Twitter) for daily updates and community engagement. Don't miss out on opportunities to enhance your health and skincare routine!